CONVERSATIONAL AUTOMATION

AI Voice Agents

Deploy natural, configurable AI voice agents that understand intent, complete approved actions, and involve your team at the right moment.

Customer operations team reviewing live call performance
Inbound
Outbound
Quality

Operational capabilities for ai voice agents

Configure workflows, controls, and reporting around your teams, customer journeys, and approved business processes.

Natural conversations

Designed for configurable enterprise workflows, measurable outcomes, and appropriate human control.

Knowledge grounding

Designed for configurable enterprise workflows, measurable outcomes, and appropriate human control.

Workflow actions

Designed for configurable enterprise workflows, measurable outcomes, and appropriate human control.

Human handoff

Designed for configurable enterprise workflows, measurable outcomes, and appropriate human control.

Multilingual support

Designed for configurable enterprise workflows, measurable outcomes, and appropriate human control.

Live call context

Designed for configurable enterprise workflows, measurable outcomes, and appropriate human control.

Connected to the Complete Conversation Lifecycle

Customer need
Conversation
Approved action
Analysis
Human review
Improvement

Ready to Put Every Call to Work?

Use CitrusDial to automate inbound and outbound conversations. Use CitrusIQ to evaluate quality, improve performance, and uncover customer intelligence across every interaction.

Tell us about your call volume, use cases, integrations, languages, and quality requirements. We will help you design the right deployment.