CRM
Connect approved systems through secure, configurable integration patterns.
CONNECTED OPERATIONS
Connect Voice Conversations to the Systems That Run Your Business
Use APIs and webhooks to initiate calls, pass customer context, receive outcomes, import recordings, synchronize quality results, and trigger downstream workflows.
Inbound
Outbound
Quality
Build Around Your Existing Stack
Integration category placeholders can be replaced with approved partner logos after authorization.
Contact-center platforms
Connect approved systems through secure, configurable integration patterns.
Telephony providers
Connect approved systems through secure, configurable integration patterns.
Calendars
Connect approved systems through secure, configurable integration patterns.
Help desks
Connect approved systems through secure, configurable integration patterns.
SMS and messaging
Connect approved systems through secure, configurable integration patterns.
Cloud storage
Connect approved systems through secure, configurable integration patterns.
APIs and webhooks
Connect approved systems through secure, configurable integration patterns.
Custom applications
Connect approved systems through secure, configurable integration patterns.
Bring Every Call Into CitrusIQ
Analyze CitrusDial calls and ingest recordings from compatible contact-center systems, telephony platforms, secure uploads, APIs, webhooks, and batch imports.
- CitrusDial native integration
- Compatible contact-center systems
- Telephony platforms
- Secure file upload
- API and webhooks
- Batch import
- Mono recordings where available
- Stereo recordings where available
Ready to Put Every Call to Work?
Use CitrusDial to automate inbound and outbound conversations. Use CitrusIQ to evaluate quality, improve performance, and uncover customer intelligence across every interaction.
Tell us about your call volume, use cases, integrations, languages, and quality requirements. We will help you design the right deployment.